Do you have questions? Then we've got answers

Don't get stuck, get your answers directly from the team at CartoDB.

Don't know how to do something?

We have organized a few good resources for you to get started on CartoDB. Our Tutorials and our documentation for Developers should take your from novice to pro in a short amount of time. Start the path to becoming an expert today!

Have you tried asking the community?

The forums are where our community goes to ask questions and to talk about all things CartoDB. Thanks to our users, the CartoDB forum is becoming a useful knowledge base for new and power-users alike. From CartoDB questions to GIS job offers, the forum has got it all. Take a look today, the community is waiting for you!

Ask the team.
File a ticket.

Whether you need help upgrading your account, you've found a typo in our documentation, or you've got a feature request, our team is here to listen. Go ahead and file a ticket today.

* Outside of account questions, direct email support is provided to paid accounts only. So if you are using a free plan, be sure to post your question on the forums instead.

CartoDB is used by

  • Harvard
  • UN
  • NASA
  • Wall Street Journal
  • National Geographic
  • Common questions

  • Do you have any educational plans?

    We do! Contact us for more information. We have a long history working with researchers and students, so we'd love to help you out.

  • Need something more? Let us know.

    Need us to help you with your visualization or application? Is your organization interested in funding specific new features in CartoDB? Contact us today, we would love to talk.